We are more than willing to process a refund for mistakes made on our behalf. Order Cancelations will only be considered up to 24 Hours after your purchase as items are processed and sent out ASAP. If you receive the wrong size, color, or product, we will refund you the full amount.
If the mistake is on your end, In order to receive a full refund, you must contact our customer service at firstname.lastname@example.org. The item must be returned back in the same condition it was received. PLEASE DO NOT SEND RETURNS UNLESS DIRECTED BY CUSTOMER SERVICE TO DO SO. Items from our bodysuits, undergarments, vendor lists, and Complete Boutique Designer are non-refundable items. All other products will coincide with our return policy detailed above.
Incorrect item/size/color sent by us other than what you ordered - you will receive a full refund upon review.
FRAUDALENT DISPUTES: As a growing business, we have a team specifically designated to investigate all dispute claims. Any made up allegations will be counter disputed and will result in the funds and possible fees from the bank being reclaimed by our business.